Chatbots in Indonesia

chatbot Indonesia┬áhas already become a popular chatbot in Indonesia, but he’s not the only one. Shalma, PetaJakarta, and PetaBencana are also making waves. In this article, we’ll look at three of them in particular. Then, we’ll touch on the ethics of using a chatbot in Indonesia. And don’t worry, no human will ever be hurt!

SimSimi juga memicu kehadiran chatbot-chatbot Indonesia

SimSimi, a popular chatbot in Indonesia, is the latest in a long line of artificial intelligence systems that have been around for a while. The software consists of three parts: a noun phrase (NP) and a verb phrase (VP). When asked to give you an answer, SimSimi responds with the correct answer.

The main idea of SimSimi is to create an artificial intelligence (AI) chatbot that understands your conversations and responds accordingly. The software is available on the Apple and Android app stores. Users can customize the conversation style of SimSimi. It supports 5 bahasa Indonesian languages. For users who don’t speak Indonesian, SimSimi can also answer questions in Korean.


The PetaJakarta project was created by researchers in Australia in collaboration with the Jakarta Emergency Management Agency. The project is based on crowdsourced data – Twitter posts about flooding. The bot then creates a real-time crowdsourced map of the extent of flooding in Jakarta. By monitoring the tweets posted about flooding, the app can help respond to floods in real-time. This feature will be especially useful in areas affected by recent floods, as it will help emergency management agencies better prepare.

The city of Jakarta, Indonesia is the world’s largest archipelagic state, located along the Pacific Ring of Fire. It’s highly vulnerable to extreme climate events. In fact, the capital city of Jakarta, home to more than ten million people, is sinking at a faster rate than any other megacity. Some parts of northern Jakarta have already sunk several metres below sea level in the last two decades.


In Indonesia, a new humanitarian chatbot named PetaBencana is harnessing social media to track urban flooding. In a country that experiences three hundred days of rain per year, it is crucial to stay on top of recurring flooding to ensure that resources are available for affected people. The chatbot’s interface connects to social media sites like Facebook, Twitter, Instagram, and TikTok, which make it an easy way for people to report flooding and coordinate assistance.

A conversational chatbot platform based on artificial intelligence (AI) can be deployed on multiple platforms, including Facebook Messenger, Whatsapp, and Telegram. The chatbot can respond to multiple categories, such as answering frequently asked questions, sharing news, or responding to a helpdesk ticket. It also includes dashboards that monitor customer bot interactions and enable users to deploy their bots on multiple platforms. This is ideal for enterprises seeking to automate customer support and offer more personalized services.


Alfamart has partnered with LINE, a popular messaging app, to create a bot that helps consumers search for specific products. The bot is available on the company’s LINE account, which has over 16 million followers – one of the largest potential user bases for a chatbot in Indonesia. In addition to providing information to customers, Shalma will provide special offers based on each consumer’s profile.

Alfamart and Unilever both have partnered with a chatbot called Shalma. Shalma can understand conversations in Bahasa Indonesia and respond to five different categories. It is currently available on Facebook, Telegram, and Line, with support for Slack coming soon. Botika’s AI-powered chatbots and NLU modules have applications in many industries. Shalma was recently introduced to Indonesian users in January 2018.


If you are looking for a way to contact your financial institution through chat, you may have come across BRI’s Sabrina chatbot. This customer service bot is available on WhatsApp and Facebook Messenger, and will be able to answer your questions in Bahasa Indonesia. Sabrina can help with banking activities, including online banking, checking account balances, and other financial questions. It is also capable of handling customer complaints and service requests in Bahasa Indonesia.

Alfamart is one of the companies using a chatbot to help customers. The AI-powered chatbot is an important tool for the bank, which distributes daily commodities across the country. BRI has invested heavily in the development of this chatbot, and executives from both companies have argued that it will be the start of a trend of democratizing AI technology in the banking industry. This development is a first step towards bringing AI technology to the Indonesian society.